Jamaica Innone of many Caribbean’s most storied luxurious resorts, is happy to announce the appointment of Owen S. Henry Jr. as a lodge supervisor. In his new position, Henry will oversee the resort’s every day operations and visitor expertise initiatives. He reviews to Kyle Mais, who was lately promoted to Managing Director and shareholder of Jamaica Inn.
With greater than twenty years of expertise in Jamaica’s luxurious and all-inclusive hospitality sector, Henry brings a confirmed observe report of operational management, staff improvement and repair excellence to the celebrated Ocho Rios property. His appointment marks an thrilling new chapter for Jamaica Inn, because the resort continues to construct on its long-standing repute for understated luxurious, customized service and timeless Caribbean hospitality.
“We’re happy to welcome Owen to Jamaica Inn,” mentioned Kyle Mais, Managing Director and Shareholder of Jamaica Inn. “He brings distinctive depth of operational experience and a collaborative management model that aligns seamlessly with our values and imaginative and prescient for the longer term. His expertise at a few of Jamaica’s main resorts will additional improve the visitor expertise and help the continued evolution of the property.”
All through his profession, Henry has held senior management positions at Grand Palladium Resorts, Bahia Luxurious Resorts, Sandy Haven Resorts, Royalton Resorts and Sandals Royal Caribbean. His experience covers all elements of resort operations, together with room administration, meals and beverage, visitor providers, high quality assurance, human assets, coaching and improvement, and well being and security.
Henry is thought for his disciplined and people-oriented administration strategy and has constantly contributed to strengthening operational efficiency and growing visitor satisfaction all through his profession. Amongst his notable accomplishments, he helped elevate Grand Lido Negril from 69th place to the primary ranked lodge in Negril on TripAdvisor, led Hideaway at Royalton Negril to a prime 5 rating within the Caribbean and contributed to a 35 % revenue and loss enchancment at Sandy Haven Resorts.
“I’m honored to affix Jamaica Inn, a property that’s on the forefront of Caribbean hospitality,” mentioned Henry. “Jamaica Inn’s legacy is rooted in distinctive service and real heat, and I look ahead to working with the exceptional staff to proceed delivering unforgettable experiences to friends around the globe.”
Henry’s management background contains executive-level operational oversight, budgeting and forecasting, stakeholder engagement, cross-functional staff management and supporting profitable resort openings and repositionings. He holds a Bachelor of Know-how in Environmental Administration from the School of Agriculture, Science and Schooling, with research in Human Useful resource Administration and Enterprise Course of and Economics, and an Affiliate of Science in Agricultural Science. He additionally has varied skilled certifications in hospitality and enterprise administration.
For extra details about Jamaica Inn, please go to https://jamaicainn.com