The Lufthansa Group and journey know-how firm Amadeus have entered right into a groundbreaking partnership to make reserving, customizing and managing flights even simpler and extra intuitive for vacationers. The main focus is on the introduction of an ‘Order ID’, a brand new identification quantity that can finally exchange the earlier reserving and ticket numbers and produce collectively all components of a visit.
These embrace the flight, reserved seats, baggage and extra providers comparable to upgrades or lounge entry. This consolidation replaces the beforehand separate reserving methods and gives Lufthansa Group visitors with a complete overview of their total journey.
“The Lufthansa Group is the pioneer in trendy aviation retailing. We’re happy to collaborate with Amadeus to advance the event and implementation of an progressive ordering know-how and additional enhance the journey expertise for our prospects,” explains Tamur Goudarzi Pour, Government Vice President Technique on the Lufthansa Group.
Because of the standardization, passengers will be capable to rebook much more rapidly and simply sooner or later, make additions to their reserving or regulate their journey plans at brief discover, particularly within the case of irregularities or adjustments to the flight. With only one click on they obtain various options and different essential passenger details about their journey. The brand new technological base additionally ensures higher transparency for passengers: sooner or later they will extra simply see which providers are included of their reserving and which further choices can be found.
The brand new Order ID might be step by step launched throughout a number of Lufthansa Group airways and enhances current choices comparable to Journey ID, which is able to proceed to show the private buyer profile.